Interest Rate Policy
Date: 01/01/2024
1. Introduction
To ensure the healthy and sustainable growth of the Company, as well as the highest standards of customer satisfaction and confidence in our financial services, we are establishing principles, procedures, and systems for determining the rate of interest, business schemes, processing fees, and other charges associated with our financial products. This policy will provide a framework for transparent, fair, and customer-centric lending practices, in compliance with the RBI Directions as outlined in the Master Direction - Non-Banking Financial Company - Systemically Important Non-Deposit Taking Company and Deposit Taking Company (Reserve Bank) Directions, 2016 vide Circular No. DNBR.PD.008/03.10.119/2016-17 dated September 01, 2016, and as amended from time to time. The Company is committed to adhering to the requirements stipulated by the RBI Circular No. DNBS.PD/CC. No 95/03.05.002/2006-2007 dated May 24, 2007, and Notification No. DNBS.204/CGM (ASR) - 2009 dated January 2, 2009.
2. Objective
The objective of the Interest Rate Policy is to:
- Ensure transparency in the determination and disclosure of interest rates and associated charges.
- Provide a framework for fair pricing of loans to borrowers based on their credit profile and risk assessments.
- Comply with the RBI’s regulatory framework for interest rates and associated fees to promote fair lending practices.
- Protect the consumer’s rights by avoiding exploitative lending practices and ensuring access to affordable credit.
3. Guiding Principles
3.1. Transparent Disclosure
- Interest Rate Disclosure: NBFCs must disclose the applicable interest rates in a clear, transparent, and accessible manner. All terms related to interest rates, such as annualized rate, processing fees, penalties, and prepayment charges, should be made available to borrowers before the loan is sanctioned.
- Annual Percentage Rate (APR): The APR (which includes the interest rate and all associated fees) should be clearly disclosed to the borrower to help them understand the total cost of the loan over its lifetime.
3.2. Fair Lending Practices
- No Usurious Rates: NBFCs must avoid exorbitant or unjustifiably high interest rates that may result in exploitation of borrowers.
- Interest Rate Adjustments: Any changes in interest rates (either for existing loans or new ones) should be communicated to the borrower well in advance with adequate justification.
3.3. Risk-based Pricing
- The interest rate must be aligned with the borrower’s risk profile. Factors such as the borrower’s credit score, income level, loan amount, and tenure should be used to assess the risk associated with lending.
- Higher Risk = Higher Interest Rates: Borrowers with a higher risk of default (e.g., low credit scores, unsecured loans) may be charged higher rates, reflecting the risk posed to the lender
3.4. No Discriminatory Practices
- Interest rates and loan terms must be consistent and non-discriminatory. Discriminatory pricing based on gender, race, religion, caste, or any other arbitrary factors is strictly prohibited.
4. Methods for Calculating Interest Rates
- NBFCs may use various methods to calculate interest on loans. These include:
- Flat Rate Method: Under this method, interest is calculated on the full principal amount throughout the tenure of the loan.
- Reducing Balance Method: The interest is calculated on the outstanding balance after every repayment. This is generally considered more transparent and fairer to the borrower.
- Annual Percentage Rate (APR): The APR method considers the total cost of borrowing over the loan tenure, including both interest rates and any additional charges such as processing fees.
5. Principles for Determining Interest Rates
5.1. Weighted Average Cost of Funds/Borrowings
The interest rate should reflect the cost of funds for the Company. This includes the expenses associated with borrowing money, whether from financial institutions, markets, or through other sources. The rate charged should help the Company cover these costs and earn a reasonable profit. The factors contributing to the cost of funds include:
- Borrowing Costs: The rate at which the Company borrows funds, including interest on borrowed funds.
- Operational Costs: Costs related to running the lending business, such as administrative, regulatory, tech cost, credit cost and legal costs.
5.2. Risk-Based Pricing
Interest rates will be influenced by the credit risk profile of the borrower. Factors like credit score, income stability, debt-to-income ratio, loan amount, and tenure will be considered. Loan Default
5.3. Loan Characteristics
The type of loan (secured vs. unsecured), loan amount, loan tenure, and purpose will impact the interest rate. Unsecured loans and loans with a higher risk profile will generally attract higher interest rates.
The range of interest rate given above has been arrived at based on indicative parameters given below:
6. Maximum and Minimum Interest Rate Guidelines
6.1. No RBI-Imposed Cap on Interest Rates
- RBI does not impose a cap on the maximum interest rate that can be charged by NBFCs, as it believes in promoting market-based pricing of loans.
- However, NBFCs are required to ensure that their interest rate policy is fair, transparent, and reasonable.
6.2. Minimum Interest Rate
While RBI does not specify a minimum interest rate, the rates should be reasonable and should take into account the cost of funds and the operational expenses of the NBFC.
6.3. No Usurious Interest Rates
NBFCs should not charge interest rates that can be considered usurious (i.e., excessively high). Rates should be justifiable based on the loan’s risk profile and in line with the market conditions.
7. Processing Fees and Other Charges
7.1. Processing Fees
- NBFCs may charge processing fees for loan applications. These fees should be clearly disclosed at the time of loan application.
- The processing fee should be reasonable and must not exceed the maximum cap (if any) prescribed by RBI for specific types of loans.
7.2. Prepayment and Pre-closure Charges
Prepayment charges should be disclosed clearly to the borrower at the time of loan origination. These charges must be reasonable and should reflect the cost of processing the prepayment.
Prepayment penalties must be clearly specified in the loan agreement and should not be disproportionately high.
7.3. Late Payment Penalties
In case of delayed payments, NBFCs can impose a penalty as a percentage of the outstanding loan amount.
The penalty fees must be reasonable and should not exceed the actual loss incurred due to the delay. The penalties must be clearly communicated to the borrower.
8. Range of Charges
Product |
Interest |
Processing Fee |
Personal Loan |
18%-36% Yearly |
2%-10% |
PayDay Loan |
0.50%-1% Daily |
6-10% |
EWA Loan |
0% |
6-10% |
9. Annual Review of Interest Rates
NBFCs must review their interest rate policies at regular intervals (preferably annually) to ensure that they reflect current market conditions, cost of funds, and regulatory requirements.
Any changes in the interest rates should be communicated to existing borrowers with prior notice.
10. Compliance with RBI Guidelines
10.1 Fair Practices Code (FPC)
NBFCs must adopt the Fair Practices Code as prescribed by RBI, which mandates:
- Clear and transparent disclosure of interest rates, fees, and other charges.
- Non-discriminatory pricing based on risk assessment and creditworthiness.
- Clear communication of any changes to the interest rates and associated charges
10.2 Grievance Redressal
- A robust mechanism for dispute resolution must be in place to address any grievances related to interest rates, fees, or loan terms.
- Borrowers should have access to the complaint handling process and must be informed about their rights and the procedure for redressal.
11. Conclusion
The Interest Rate Policy for NBFCs, as outlined by the Reserve Bank of India (RBI), ensures that NBFCs operate in a transparent, fair, and consumer-friendly manner. It promotes reasonable pricing of loans based on the borrower’s risk profile and ensures that all charges and fees are disclosed clearly.
NBFCs must regularly review their interest rate policies to adapt to changing market conditions and regulatory frameworks, ensuring the continued protection of borrowers and the stability of the financial ecosystem.
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